Shipping
Free insured shipping on U.S. orders over $150. Most in-stock pieces leave the bench within two business days.
Rates and timing
Orders over $150 ship free anywhere in the United States. Below that, shipping is calculated at checkout by weight and destination.
In-stock pieces ship within two business days. Made-to-order and custom work ships when it is finished — we give you a date before any work starts, and we call you if that date moves.
Insurance and signature
Every shipment is insured for its full value and requires a signature on delivery. We cannot release a package to a location without one — it protects you more than it inconveniences you.
Local pickup
Pickup at the shop is free. Choose it at checkout and we hold the piece at our Norridge, IL counter — we send the exact address and a pickup window when it is ready. Bring the order confirmation and a photo ID.